Michael Severnsmith
Onboarding Support Specialist @Ncco International
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WORK HISTORY
Onboarding Support Specialist @Ncco International
Burton Upon Trent, GB
EDUCATION
Microsoft Corporation
MCP, Windows XP
Global Knowledge
Interconnecting Cisco Networking Devices Part 2 Course (ICND2)
Global Knowledge
Deploying, Configuring, and Administering Microsoft Lync Server 2010, M10533
Nottingham E-learning Centre
Interconnecting Cisco Networking Devices Part 1 Course (ICND1), CISCO
ITC First
Level 3 Award in First Aid at Work (Re-qualification), 2 days
QA
Implementing Microsoft Windows Sharepoint Services 3.0, M5060
Frank Wheldon
GCSEs
Global Knowledge
Enterprise Voice and Online Services with Microsoft Lync Server 2013, M20337
Global Knowledge
Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010, M10135
Coniston Associates
First Aid At Work, 3 Days
APM Group
Foundation Examination, PRINCE2
ITC First
Level 3 Award in First Aid at Work (Re-qualification), 2 Days
SKILLS
ABOUT MICHAEL SEVERNSMITH
Versatile Customer Support, Technical Support & Healthcare Professional with a demonstrated history of working in the public, private and healthcare sectors. Skilled in customer service, technical support, Domain Name System (DNS), Servers, Data Center, Windows Server and System Deployment. Strong information technology professional with valuable customer service and interpersonal skills suited to a wide range of roles.Also an accomplished Vaccinator with extensive experience of administering vaccines in a variety of environments including care homes, mass vaccination centres, schools, pharmacies and patient’s homes, in addition to checking patients’ blood pressures to detect potential hypertension.Views expressed on LinkedIn are my own.
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