Michael S.

About Michael S.

I have over ten years of experience in providing technical solutions and automation for various business needs and challenges. I act as the main point of contact for all operational IT-related issues and projects, and manage the configuration, security, and maintenance of various platforms and systems. Some of my core competencies include: Identity access, credential and license management, Microsoft 365 and Azure AD administration, Google Workspace administration, Windows and macOS support, hardware inventory management, and 3rd party integration and automation using tools such as Slack, Zoom, Salesforce, Asana, and Zapier - as well as RMM tools like InTune, Jamf, Pulseway, LogMein Central and Apple Business Manager. I also have a background in project proposal, building standard operating procedures, systems analysis, testing and implementation of emerging hardware, and negotiating vendor contracts. I enjoy researching product compatibility and finding crucial tools to empower successful teams. My mission is to help employers create a happy and efficient workforce by discussing ideas transparently - cutting out the jargon - and help employees leverage the most cost-effective and efficient technologies to automate redundant processes, so they can focus on producing quality, rewarding work.

Experience

1. System Administrator

   Aytm

   Jan 2021 — Present

   Fully remote organization, acting as IT Operations Manager and SaaS Admin.Project Proposal and Systems AnalysisHardware inventory managementCredential and license managementWindows and macOS supportVarious 3rd party integrations and automation.

Education

• University of North Texas

  Bachelor of Science (B.S.), Integrative Studies (English/psychology/anthropology)

  2005 — 2011