Michael Scott
Personal Cruise Vacation Planner
- Role
- Cruise Vacation Planner at Princess Cruises
- Location
- Miami-Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Michael Scott
A dedicated and hardworking professional with extensive experience in call center management, call center training, customer service, relationship building, problem resolution, quality assurance, employee relations and sales. Additional skills in project management and disaster recovery. Possesses a proven track record of maintaining a strong balance of meeting company objectives while exceeding external guest expectations. Works well with multiple levels within and outside of an organization, including vendors. Excels in troubleshooting in a fast-paced environment. Recognized for streamlining and consistently improving the processes of the call center environment while maintaining high expectations to raise the bar on service levels.
Experience
Cruise Vacation Planner
Jun 2025 — Present
Education
Liberty University
BS, Music Education
1979 — 1984
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