Michael Butterfield
Vice President of Claims
- Role
- Vice President of Claims at Vensure Employer Solutions
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Michael Butterfield
Experienced risk and program management professional specializing in Workers Compensation.
Experience
Vice President of Claims
Mar 2020 — Present
Vice President of ClaimsDecember 2024 – PresentOversee all vendor management, including vetting, negotiation, and performance.Focus on enhancing department processes and efficiency through data-driven metrics.Collaborate with development teams to design an application that streamlines claims reporting and form completion, reducing lag time and improving user experience.Partner with RPA team to automate documentation of communications, improving workflow and allowing teams to focus on higher-value tasks.Lead department leaders and independent contributors.Collaborate with actuaries for program evaluations, new carrier preparations, and renewals.AVP of WC ClaimsMarch 2022 – December 2024Managed a team of 30 claims professionals overseeing TPA files across multiple jurisdictions.Focused on continuous process improvement using data insights to optimize results for clients.Spearheaded closing projects that recovered millions in salvage across high-deductible and guaranteed cost programs.Negotiated contracts with third-party vendors and managed ongoing program performance (e.g, ALD, Legal Bill Review, Triage).Designed and implemented training programs for both domestic and international teams.Conducted audits of vendors, claim professionals, and legal spend to ensure quality and compliance.Led claim reviews with TPAs and clients to identify areas of improvement and adjust best practices.Claims ManagerMarch 2020 – March 2022Managed multi-state claims, working closely with clients, adjusters, and vendors to resolve claims efficiently.Led a team of 10 claims professionals, overseeing claim adjudication and settlement processes.Developed and executed interventional strategies for adverse claim trends.Managed outside Claim Consultants and provided training and support for internal and external clients.Identified opportunities for process improvement and implemented tailored service instructions for clients.
Education
Florida Coastal School of Law
Law
2012 — 2012
Florida State University
Bachelor of Science (B.S.), Criminology and Criminal Justice
2006 — 2010
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