Michael Metz
Supervisor, Field Services Enterprise Projects supporting Cleveland Clinic
- Role
- Supervisor at Tech Mahindra
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Michael Metz
Experienced IT professional with excellent customer service skills and over 35 years working in a healthcare environment.Current responsibilities are construction projects in Cuyahoga, Lake, Lorain, Summit, Medina, Geauga and Mahoning counties. These include new construction, site expansion and physician integrations.
Experience
Supervisor
Jun 2023 — Present · Cleveland, OH, US
Manage IT projects for the client regarding equipment ordering, inventory management and technician resources for deployment and validation. Work closely with the client to ensure project objectives are met. Process procurement requests submitted by Field Services, validate order items and respond to customer inquiries regarding request status.
Education
Corporate College (TRI-C)
Microsoft Certified Professional
2004 — 2010
Cleveland Heights High School
Diploma
1980 — 1982
Skills
- Healthcare Information Technology
- Microsoft Office
- Windows 7
- Windows Xp Pro
- Active Directory
- Symantec Endpoint Protection
- Altiris Deployment Console
- Computer Hardware
- Wireless Networking
- Ethernet
- Citrix
- Internet Explorer
- Tcp/Ip
- Iphone
- Hipaa
- Emtala
- Project Management
- Software Installation
- Enterprise Software
- Computer Maintenance
- Troubleshooting
- Cisco Routers
- Healthcare Management
- Epic Systems
- Emr
- Software Deployment
- Software Documentation
- Vendor Relationships
- Catos
- IT Service Management
- IT Service Delivery
- Ehr
- Servers
- Operating Systems
- Hl7
- Nursing
- Cpoe
- Hardware
- Healthcare
- Informatics
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