Michael Remy

About Michael Remy

IT Operations Leader with over two decades of experience in designing, implementing, and optimizing IT infrastructure, security, and operations. Proven expertise in IT strategy, disaster recovery planning, business continuity, and risk mitigation, ensuring a seamless, secure, and uninterrupted IT environment.

Experience

1. IT Technology Leader

   Florida Power & Light

   Oct 2023 — Present

   Direct and manage the OTS Operations Team (Infrastructure, Network, and Control Center), establishing standardized operational procedures and workflows for 14 Subject Matter Experts (SMEs), delivered 99.99% uptime across critical systems-Develop and implement process-driven strategies and performance metrics for the OTS Operations Team, ensuring alignment with defined company objectives and measurable contributions reducing MTTR by 20%-Establish and document standardized processes for Compute Infrastructure support (Windows Servers, VMware Virtual Environments, Control Center Desktops, and Compliance Review), ensuring knowledge transfer and minimizing single points of failure-Collaborate with IT leadership to define and implement IT strategic planning processes, incorporating business requirements and ensuring consistent execution across all operational areas-Establish a structured process for evaluating and implementing innovative technologies, including pilot programs and change management procedures, to ensure controlled and effective deployment-Establish and drive technology roadmap that align with current and future business needs-Maintain and enhance operational uptime through proactive monitoring, incident response, and preventative maintenance.

Education

• Florida Atlantic University

  Executive MBA, Management Information Systems, General

• Barry University

  B.S., Information Technology, Specialization in Network Engineering

  2002 — 2003

Skills

• Active Directory
• Servers
• Windows Server
• System Administration
• Microsoft Exchange
• Vpn
• Technical Support
• System Deployment
• Vmware Esx
• Software Installation
• Group Policy
• Computer Hardware
• Windows
• Nagios
• Cisco Technologies
• Switches
• Itil
• Software Documentation
• Linux
• Windows 7
• Blackberry Enterprise Server
• Networking
• Laptops
• Avid Inews
• Help Desk Support
• Microsoft Office
• Workstations
• Desktop Support
• Deployment
• Problem Solving
• Emc San Administration
• Documentation
• Cisco
• Activesync
• Wsus
• System Imaging
• Clonezilla
• Remote User Support
• Ghost Imaging
• Windows Remote Desktop