Michael Cain

IT Systems and Operation Manager @Orange EV

Kansas City, MO, US

Established in-house IT services for rapidly growing electric vehicle manufacturing company.Executed organization’s strategy to transition IT services from out-sourced managed service provider. Grew the IT from myself to a team of seven full-time. Established internship and mentored summer Interns. Thus far, two intern has graduated the program to become a full-time employee.Established processes for employees seeking technical support using Atera management systems.When the company outgrew its 50k sq ft location, I provided the infrastructure to establish an overflow location while a new expanded location was built. Deigned the IT infrastructure leveraging Extreme Networks switches and Wi-Fi access points and Fortinet FortiGate firewalls. Oversaw multiple vendors through the implementation of data cabling and hardware installation and configuration. Provided all the network infrastructure covers sq ft manufacturing, warehouse, and office property.Implemented conferencing AV technology utilizing Microsoft Teams Rooms conference solution with Poly Studio and Trio equipment.Live sound production for all-staff meetings.Implemented digital signage solution utilizing 10 Samsung commercial displays, wired and wireless network connected, embedded media players, lobby marque screens, MagicInfo server software, network, server infrastructure.Provided the design specifications, vendor management, and operational support for video surveillance and access control systems built on Avigilon technology products.Lead the team that successfully rebooted a failed Salesforce implementation. We accomplished more in 2025 than in the previous two years. I transitioned the project from a ‘waterfall’ to an agile management approach. The project launched three Salesforce modules (Service Cloud, Sales Cloud, and Marketing Cloud Account Engagement) within three months for ~50 users across two departments.

Baker University

MSM, Information Systems

Johnson County Community College

SharePoint Site Development Certificate

William Jewell College

BA, Computer Science