Michael Armstrong

About Michael Armstrong

I\'m a Learning and Development professional with extensive experience in helping global teams grow, communicate effectively, and lead with confidence. My work spans instructor-led training, virtual facilitation, e-learning design, and Learning Management System (LMS) oversight, grounded in a strong understanding of adult learning and cross-cultural communication. I\'ve delivered training and led large-scale Learning and Development programs across the U.S, Australia, Hong Kong, Thailand, Singapore, India and Bulgaria, supporting both technical and non-technical audiences in fast-moving industries such as insurance, finance and technology. I enjoy building and delivering learning experiences that are practical, inclusive, and aligned with business goals-whether I\'m coaching individuals, managing complex learning projects, or rolling out global learning strategies. My strengths include facilitation, project management, instructional design, program leadership, coaching, and vendor partnership management, all focused on creating learning that drives real performance impact.

Experience

1. Senior Training Specialist - Corporate Learning & Development

   AIG

   Feb 2018 — Present · Lenexa, KS, US

   Developed and delivered Professional Skills training sessions to all global employee levels which resulted in a 22% increase in Net Promoter Score results• Led the AIG Faculty Preparation Program for 27 aspiring facilitators in the North America, Latin America, EMEA and APAC regions• Managed learning content on the company LMS system by curating, pilot testing, and the implementation of AIG and Vender course content• Identified a discrepancy of cost within a vendor renewal contract that resulted in a savings of $110K over the remaining contract term

Education

• Wichita State University

  Bachelor of Science (B.S.), Business/Chemistry

Skills

• Training
• Staff Development
• Onboarding
• Employee Benefits
• Talent Management
• Leadership Development
• New Hire Orientations
• Human Resources
• Instructional Design
• Leadership
• Employee Engagement
• E-Learning
• Project Management
• Team Building
• Coaching
• Career Development
• Employee Relations
• Performance Management
• Employee Training