Mike Puckly

About Mike Puckly

Dynamic and results-driven Project Manager with over 22 years of experience in the telecommunications industry, specializing in project management, resource planning, and process improvements. I have a proven track record of successfully managing multiple high-stakes projects simultaneously while adhering to budgetary constraints and fostering collaboration among cross-functional teams. As a skilled negotiator and collaborative leader, I excel in problem-solving and risk management, consistently presenting effective solutions to executive management. My ability to enhance team performance and foster collaboration has earned me recognition for my leadership skills within diverse environments. I am committed to continuous professional development, holding recent certifications in project management and specialized training in tools like Smartsheet and Microsoft 365. I am passionate about promoting team engagement and supporting the growth of emerging professionals in the industry.

Experience

1. Project Manager 3

   Comcast

   Mar 2025 — Present · Pittsburgh, PA, US

Education

• Pittsburgh Technical College

  Associate’s Degree, Computer and Network Systems Technology

Skills

• Tcp/Ip
• Troubleshooting
• Customer Service
• Contact Centers
• Auto Detailing
• Team Leadership
• Networking
• Wireless Technologies
• Team Building
• Broadband
• Wireless
• Telephony
• Technical Support
• Internet Protocol (Ip)
• Customer Experience
• Voice Over Ip (Voip)
• Customer Support
• Customer Satisfaction
• Call Centers
• Car Wash
• Voip
• Microsoft Office
• Ethernet
• Leadership
• Telecommunications