Michael Pico
President & Chief Operating Officer (COO) @The Millennia Companies
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WORK HISTORY
President & Chief Operating Officer (COO) @The Millennia Companies
Cleveland, OH, US
Company: The Millennia Companies® is a national real estate firm specializing in property management, affordable and market-rate housing development, housing capital, and hospitality. With over 280 communities and units across 26 states, Millennia employs professionals and operates a fully integrated platform that includes property management, development, and hotel and restaurant operations.Appointed as President & Chief Operating Officer (COO) in June 2025 to lead strategic and operational execution across Millennia’s diverse, national portfolio of affordable and market-rate residential communities. In this role, I am responsible for driving company-wide performance through direct oversight of Property Operations, Human Resources, Information Technology, and Accounting—ensuring alignment of people, processes, and systems to support Millennia’s long-term vision and mission.I lead the execution of enterprise priorities, oversee asset performance, and guide the development of scalable operational strategies that promote resident satisfaction, regulatory compliance, and financial health. A key focus of my work is building a culture of accountability, transparency, and continuous improvement—empowering teams at every level to deliver high-impact results while preserving Millennia’s commitment to providing safe, high-quality, housing.
EDUCATION
University of Scranton
Bachelor of Science, Public Administration
SKILLS
ABOUT MICHAEL PICO
As President and Chief Operating Officer of The Millennia Companies®, I bring over three decades of leadership experience across operations, human resources, and organizational strategy—spanning the affordable housing, property management, real estate, hospitality, and corporate sectors. I lead enterprise-wide operations for a national portfolio of affordable and market-rate residential communities, overseeing approximately employees across 26 states.Promoted to President and COO in 2025, I am responsible for aligning Millennia’s operational strategy, infrastructure, and culture with its mission to provide high-quality, safe, and affordable housing. I provide strategic oversight across multiple disciplines—including property operations, HR, IT, and accounting—ensuring strong performance, regulatory compliance, and a cohesive, service-driven culture.Throughout my career, I’ve been recognized for building high-performing teams, transforming underperforming operations, and driving meaningful change. A certified facilitator and award-winning talent development leader, I have designed and executed initiatives that have earned national recognition—from the Philadelphia Business Journal’s “Best Places to Work” to Training magazine’s Top 125 and multiple Healthiest Workplace awards.My passion lies in empowering people, creating strong cultures, and ensuring our teams have the tools, leadership, accountability, and clarity to exceed expectations—for residents, customers, partners, and each other.
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