Michael Patrick Galante

Principal Business Systems Analyst @Xperi Inc.

Reading, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Principal Business Systems Analyst @Xperi Inc.

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Reading, GB

Design backend architecture and lead technical delivery across TiVoOS and IPTV platforms for Fortune 500 automotive and TV clients, implementing premium features like Voice Search and content-first video experiences. Mentor engineers and collaborate with cross-functional teams to enhance service quality through A/B testing, analytics, and operational excellence. Build and deploy Streamlit-based Python tools on AWS EC2 using Microsoft Copilot to validate metadata across catalogs, reducing manual effort and increasing publishing efficiency. Automate weekly analytics reporting via Copilot-assisted Python scripts and Office365 APIs, streamlining SharePoint-based performance tracking. Proactively identify and escalate platform issues using ELK, SOLR and Grafana to enable pre-release hotfixes and protect user experience.

EDUCATION

1993 — 1994

Howard Community College

English, History, Math, Music

SKILLS

As400 SystemDigital MediaCall CenterCrmApisTrainingProduct ManagementCustomer SupportMicrosoft OfficeSalesAccessE-CommerceAdvertisingSqlCall CentersDigital MarketingProject ManagementHeat Call LoggingCustomer Relationship Management (Crm)Salesforce.comPowerpointMicrosoft ExcelManagementAccount ManagementTechnical SupportDigital DistributionJiraSocial MediaSales OperationsWeb Services ApiCustomer ServiceContract NegotiationMicrosoft WordSocial Media Marketing

ABOUT MICHAEL PATRICK GALANTE

Principal Solutions Engineer with 15+ years’ experience designing and delivering API-first solutions, intelligent search and voice technologies, and high-performance systems for global media and entertainment companies. Trusted by high-profile customers for a composed, reliable approach and strong communication across technical and business teams. Skilled at prioritizing complex workloads, meeting critical deadlines, and driving scalable, data-driven solutions that enhance discovery, engagement and operational efficiency.

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Michael Patrick Galante — Principal Business Systems Analyst at Xperi Inc. in Reading, GB | Unifers