Mike Morrison
Global Operations Leader | Ex-Indeed, Ex-Dropbox, Ex-Facebook
- Role
- Senior Director, Scaled Operations at Discord
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Mike Morrison
Senior Director with 15+ years of experience building and leading global operations at top technology companies including Indeed, Dropbox, Facebook, and Capital One Shopping. Recognized for a people-centered, emotionally intelligent leadership style that builds high-performing teams and fosters trust across functions. Adept at transforming complexity into scalable, data-driven systems, particularly across Trust & Safety, Customer Support, and Vendor Management. Combines strategic clarity with operational rigor to drive continuous improvement, deliver measurable impact, and lead through hypergrowth and organizational change.
Experience
Senior Director, Scaled Operations
Sep 2025 — Present
Education
Texas Tech University - Rawls College of Business
BBA, Management Information Systems
2001 — 2005
Skills
- Program Management
- Strategy
- Outsourcing
- Training
- Analysis
- Product Management
- Analytics
- Management
- Sql
- Coaching
- Data Analysis
- Chargebacks
- Software Project Management
- Leadership
- Process Improvement
- Business Analysis
- E-Payments
- Vendor Management
- Project Management
- Payments
- Account Management
- Customer Service
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