Michael Moreau

About Michael Moreau

In 20 years of helping businesses—both established and just starting out—experience…

Experience

1. Director, User Experience Design, Global Commercial Services International

   American Express

   Sep 2022 — Present

   Drives the approach to translate business initiatives and evolving customer needs into thoughtfully-designed experiences, in partnership with product, design, research, analytics and engineering teams • Advocates for design and UX best practices across the organization by connecting experience to business value • Leads and mentors a geographically-dispersed team of product designers and UI/UX specialists • Shepherds the development of a UI/UX design system that ensures consistency and coherence across all user journeys • Ensures customer-centricity by maximizing quantitative and qualitative data and insights • Defines, advocates and delivers a product vision and roadmap in close partnership with product peers and leadership • Advises on ADA Compliance and adherence to Web Content Accessibility Guidelines (WCAG) 2.1 standards for all customer journeys, and advocates ADA best practices across the organization • Leverages and manages vendor partnerships where applicable to bring that vision to life

Skills

• Layout
• Online Advertising
• Corporate Identity
• Digital Media
• Adobe Photoshop
• Logo Design
• Creative Strategy
• Brand Development
• Art Direction
• Adobe Creative Suite
• Corporate Branding
• Brand Architecture
• Photography
• Information Architecture
• Photoshop
• User Interface Design
• Brand Management
• Web Design
• Interaction Design
• Graphics
• Typography
• Packaging
• Creative Direction
• Integrated Marketing
• Graphic Design
• Brochures
• Digital Marketing
• Online Marketing
• Analytics
• Illustrator
• Marketing
• Mobile Devices
• Concept Development
• Indesign
• Direct Mail
• Content Strategy
• User Experience
• Illustration
• Strategy
• Email Marketing