Michael Moon
Director, Apartment SEO| Principal Change Management Consultant at Moon Consulting LLC
- Role
- Director at Apartment Seo
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Michael Moon
Customer Success/Implementation Director and Change Management Consultant with 11 years of software experience focused on CS excellence for packaged SaaS solutions from small to enterprise clients. Proven record of strategically scaling and overhauling CS and internal programs for hyper-growth companies resulting in multiple rounds of funding, two successful exits (acquired), and libraries of playbooks and tools. Reputation for successfully executing operational excellence cross-functionally by fostering buy-in through data and relationship capital. Defined as a transformational servant leader motivated by customer-obsession balanced with tactical resource management.
Experience
Director
Jan 2024 — Present · US
Education
Fullerton College
Associate of Arts, Liberal Arts
2003 — 2005
California State University-Fullerton
Bachelor of the Arts, Communications
2006 — 2009
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