Michael Griffiths

Legal Expenses Claims Operations Manager @Direct Line Group

Bristol, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2021 — Present

Legal Expenses Claims Operations Manager @Direct Line Group

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Bristol, GB

EDUCATION

2004 — 2007

Bath Spa University

Performing Arts

2011 — 2011

Mind Gym

Mind Gym Accreditation

SKILLS

InterviewsSales ManagementCoachingTraining DeliveryStakeholder ManagementTeam LeadershipTeam ManagementCapability PlanningCapability DevelopmentLeadershipProject ManagementCall CentersOffshore OperationsCapability ManagementHuman Resources

ABOUT MICHAEL GRIFFITHS

Assisting organisations and people to become the best at what they do is what excites and drives me. My experience includes leading leaders through both operational and learning management, company-wide initiatives for cultural and behavioural change, working with leaders to raise awareness of current department realities, and managing stakeholder relations while having challenging conversations to get the best outcome.I enjoy creating the space for change and then supporting the organisation to sustain and embed the future they want to see including providing measurable KPI\'s.More specifically within my career my experiences include Learning Management, Operational Management, Capability management, leading cultural and behavioural change deployments, training and development, project and stakeholder management.

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Michael Griffiths — Legal Expenses Claims Operations Manager at Direct Line Group in Bristol, GB | Unifers