Michael May
Advisor/executive for high growth companies, with successful experience in SaaS and services, telehealth, BPO, M&A, strategic relationships and growing revenue.
- Role
- Managing Director at Gateway Customer Solutions, Llc
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
About Michael May
Successful executive in sales, business development, and operations for global companies…
Experience
Managing Director
Gateway Customer Solutions, Llc
Jan 2009 — Present
GATEWAY CUSTOMER SOLUTIONS consults with business leaders on strategies that increase revenue, lower costs, and improve customer experience and satisfaction. Experienced with Go To Market (GTM) strategies and planning, sales and business development, channel and strategic relationship building, competitive assessments, Voice of Customer, Customer Success, and vendor searches for services and technology.
Education
Creighton University
Master of Business Administration - MBA
University of Nebraska-Lincoln
Bachelor of Business Administration - BBA
Skills
- Business Transformation
- Customer Retention
- Customer Service
- Customer Satisfaction
- Strategic Leadership
- Corporate Development
- Account Management
- Due Diligence
- Change Management
- Business Development
- M&a Experience
- Ipo
- Business Process Improvement
- Restructuring
- B2b
- Outsourcing
- Strategic Partnerships
- Strategic Planning
- Private Equity
- Executive Management
- Business Planning
- Operations Management
- Ivr
- Team Management
- Mergers
- Customer Experience
- Start-Ups
- Sales
- Management
- Team Building
- Venture Capital
- Offshoring
- P&L Management
- Call Center
- Acquisitions
- Strategy
- E-Commerce
- Contact Centers
- Business Strategy
- Telecommunications
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