Michael Marx
Continuous Improvement Leader
- Role
- Sr Operational Excellence Analyst at ClearCaptions, LLC
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Michael Marx
I am a continuous improvement leader passionate about people, problem solving, lean thinking, design thinking, Six Sigma, and data based decision making. I firmly believe that understanding and influencing people is the most important part of process change. There are many tools and methodologies that enable companies to improve their business, but the heart of continuous improvement is always people.
Experience
Sr Operational Excellence Analyst
Sep 2025 — Present · Gilbert, AZ, US
At ClearCaptions, I lead and guide the design, implementation, and sustainability of operational frameworks that improve efficiency, scale, and service delivery. I work with people to identify and implement change efforts that accelerate growth and customer satisfaction. I work every day to build a culture of continuous improvement that empowers people to improve the way they work.
Education
Thunderbird School of Global Management
MBA, International Management
Brigham Young University
BA, International Relations
Skills
- Mountain Biking
- Data Analysis
- Six Sigma
- Email Marketing
- Change Management
- Blogging
- Research
- Process Improvement
- Baking
- Continuous Improvement
- Team Building
- Management
- Training
- Social Networking
- Social Media
- Black Belt
- Business Process Improvement
- Market Research
- Minitab
- Writing
- Dmaic
- Operational Excellence
- Lean Thinking
- Leadership
- Coaching
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