Michael Madume

Senior Software Engineer @Exinity

Manchester, GB

Building the end-to-end client onboarding experience across EMEA/APAC/LATAM/MENA, integrating web & mobile flows to make the verify → fund → first-trade path seamless. • Ownership: Led onboarding platform; coordinated with core trading app and Ops for smooth KYC-to-trade journeys. • AI/LLM: Shipped an Onboarding Intelligence Layer (LangChain/LangGraph) for KYC review, glossary-safe multilingual translation, JSON-schema outputs, guardrails, confidence scoring, and human-in-the-loop. • Regionalization: Jurisdiction-specific rules (proof types, disclosures, residency nuances) behind feature flags/A/B tests; localized micro-copy managed via TM + glossary. • Integrations: Geetest v3/v4 (risk-adaptive CAPTCHA); Creatio live chat with Zendesk/Telegram toggles for low-confidence AI handoffs. • Quality & Observability: Playwright E2E in CI; Sentry tracing; analytics funnels & drop-off telemetry; prompt/PII governance (redaction, RBAC, audit trails); deterministic evals for prompts/RAG contexts. • Impact: Faster completion, lower abandonment, fewer Ops touches, quicker time-to-first-trade — especially in non-English locales. • Stack: TypeScript, Python, Angular/React, Flutter, Node, LangChain/LangGraph, RAG, AWS (Amplify/EC2/Lambda), CI/CD, Sentry, Playwright.

Swansea University / Prifysgol Abertawe

Bachelor of Engineering (B.Eng.)

University of Southampton

Master of Science (M.Sc.) Embedded Systems