Mike Lenz
UX Architect thriving on the (almost) impossible—bringing clarity and control to autonomous, high-stakes AI systems.
- Role
- VP of User Experience, Agentforce Sales at Salesforce
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Mike Lenz
DESIGNING FOR PEOPLE AND THE MISSION. Human-centered design is how operators succeed and systems scale. SEEKING HARD PROBLEMS. Turning complexity into clarity is the work—and the reward. PRAGMATIC BY DEFAULT. Being right doesn’t matter if you’re late. Shipping usable, reliable systems does. Portfolio available at Strength Finder: Futuristic, Activator, Ideation, Relator, Arranger — LinkupID: 5528
Experience
VP of User Experience, Agentforce Sales
Feb 2022 — Present · Bellevue, WA, US
Leading UX for Agentforce Sales, an applied AI system designed for human-in-the-loop control of assistive and autonomous agents operating in complex, real-time workflows. My team focuses on trust, explainability, and rapid human override in high-impact scenarios, while delivering system-level design for autonomy, state awareness, and resilient failure handling at scale.
Education
University of Central Florida
Bachelor of Arts, Design
1991 — 1997
Skills
- Human Computer Interaction
- Visual Thinking
- Usability
- Wireframes
- Branding & Identity
- Social Design
- User Interface
- Design Thinking
- Usability Testing
- Social Media
- User Research
- Mobile Design
- Customer Journey Mapping
- Tone of Voice
- Accessibility
- Wire Framing
- User Scenarios
- User-Centered Design
- Creative Direction
- Persona
- Branding Experience
- Customer Experience Design
- Brand Management
- Design Leadership
- User Experience
- Digital Strategy
- Contextual Inquiry
- Information Architecture
- Brand Language
- Human-Computer Interaction
- Visual Design
- Iconography
- Social Theory
- Usability Engineering
- Heuristic Evaluation
- Information Visualization
- Information Design
- User Experience Design
- Social Networking Strategy
- Interaction Design
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.