Michael Juchau

Experienced Business Analyst

Role
Senior Business System Analyst at PNC
Location
Cleveland, OH, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Michael Juchau

AmTrust Financial leveraged my expertise as a Business Systems Analyst II to streamline processes and support decision-making through precise business systems analysis. With over a year in this role, my focus has been on aligning operational needs with effective system solutions, ensuring seamless integration and functionality. My career spans roles in business data analysis and quality assurance, underpinned by skills in business systems, SQL, and data frameworks. As an MBA candidate, I’m committed to refining my strategic acumen to further empower organizations to tackle complex challenges with data-driven insights. I am also bilingual in conversational Japanese!

Experience

  1. Senior Business System Analyst

    PNC

    Nov 2025 — Present

    As a Business Systems Analyst Sr your responsibilities will include, but are not limited to- Engage daily with business users to understand goals, workflows; facilitate working sessions and stakeholder reviews- Elicit, analyze, and document requirements (business and functional) with clear acceptance criteria and traceability- Create and maintain requirements artifacts- Set up test data and query data to support analysis, UAT, and production validation- Partner with QA to define test scenarios, coverage, and traceability from story to test case; support UAT signoff- Collaborate closely with developers to clarify requirements and remove ambiguity- Support CI/CD and release readiness by aligning stories, test results, and evidence; contribute to release notes and cutover plans- Drive defect triage and prioritization with product and QA; ensure quick feedback loopsParticipates in analyzing business requirements and production specifications for changes made to technology applications.Formulates and defines the system scope and objectives, based on user needs and business processes.Directs business process improvement projects for internal business groups, aiming to improve business results.Identifies and documents all system constraints, implications and consequences of various proposed system changes.Provides recommendations for addressing and resolving business issues, for a specific business group

Education

  • The Ohio State University Fisher College of Business

    Master of Business Administration - MBA

  • Brigham Young University - Idaho

    Bachelor's degree, Business and Sports Management

    2012 — 2016

Skills

  • Customer Service
  • Public Speaking
  • Research
  • Microsoft Office
  • Powerpoint
  • Microsoft Excel
  • Event Planning
  • Teaching
  • Time Management
  • Leadership
  • Social Networking
  • Sports
  • Facebook
  • Teamwork
  • Social Media
  • Microsoft Word

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Michael Juchau — Senior Business System Analyst at PNC in Cleveland, OH, US | Unifers