Michael Palmer

Expert Software Support Engineer/Tester

Role
Technical Support Tech Lead - Saas at Varonis
Location
Raleigh, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Michael Palmer

More than 12 years of experience in the Software Support Engineering/Leadership/Project Management space. Currently building the future of Varonis SaaS within the Varonis support organization. Experience/Expertise: • Expert: Software development processes, Software release management, T-SQL, XML, Microsoft SQL, Enterprise Software Support, Management/Leadership, Project Management, B2B SaaS • Advanced: Visual Studio, Microsoft TFS, Confluence • Intermediate: Javascript, JSON, SourceTree(Git) version/source control, C#, C++, Unreal Engine, JQL, Jira

Experience

  1. Technical Support Tech Lead - Saas

    Varonis

    Nov 2022 — Present · Raleigh, NC, US

Education

  • Edgecombe Community College

    College Transfer, General Studies

    2005 — 2007

  • MyComputerCareer

    MCP, MCDST, MCTS: Windows 7 Configuration, A+, MCTS: Active Directory, MCTS: Network Infrastructure, MCITP: Server Admin, Network+, CCENT, CCNA.

    2010 — 2011

  • Western Governors University

    Bachelor of Science, Information Technology - Networks Design and Management

    2011 — 2015

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Michael Palmer — Technical Support Tech Lead - Saas at Varonis in Raleigh, NC, US | Unifers