Michael MacKinnon

Interactive Producer @Megaphone Tv

Toronto, ON, CA

Involved in all aspects of client relations, including onboarding, feature adoption, ensuring retention and customer success, all while maintaining a trusted relationship with production leads.Work with clients to assist with sponsorship opportunitiesCreate specialized demos to pitch clients on new ways to increase audience engagement.Work with Enterprise partners both internationally and in North America across all timezones, dealing with various personalities and language barriers seamlessly.Main Customer Lead for various high-stakes voting events, including decisive votes for reality shows and competition programming.Editing video content for Megaphone’s YouTube channelDeveloped Expert-level knowledge of interactivity and engagement best practices for broadcast television and live-streamingResident streaming expert for Megaphone’s streaming platform (StreamClick). Also, a high level understanding of other streaming software and technical troubleshooting for remote productions.