Michael Lawler
Client Service Leader | Driving Revenue Growth | Cultivating Lasting Client Relationships | Enhancing Exceptional Customer Experiences
- Role
- Vice President Operations at Andrews Technology Hms, Inc
- Location
- Chesapeake, VA, US
- LinkedIn followers
- 500 followers
About Michael Lawler
I am a proven leader with a strategic mindset and expertise in operations, system implementation, and client management. I am recognized for steering high-performing teams through complex system revamps, achieving top-tier performance, and fostering strong client relationships. I am a professional with several certifications and a track record of driving revenue growth and delivering outstanding outcomes. I deliver a unique blend of operational excellence, people development, and client-focused strategies to elevate organizational success:Client Acquisition, Retention, & Relationship ManagementContinuous Process Improvement & Management Cost Reduction InitiativesCross-Functional CollaborationCustomer Success & ExperienceInterpersonal CommunicationLeadership & ManagementProject & Program Leadership Quality Assurance & ComplianceRevenue Growth StrategiesRisk ManagementStakeholder EngagementStrategic Operations Management
Experience
Vice President Operations
Nov 2025 — Present
Lead and optimize operational strategies to enhance delivery of workforce management solutions. • Oversee cross-functional teams in implementation, support, customer success, and process improvement. • Drive efficiency and scalability while aligning operational performance with business goals. • Focus on enhancing service quality and supporting sustainable growth for clients nationwide.
Education
Southern New Hampshire University
Bachelor of Science - BS, Organizational Leadership
2019
Skills
- Fpc Certification 10/9/2012
- Purchasing
- Management
- Sales
- Salesforce.com
- Business Development
- Employee Benefits
- Peo
- Outsourcing
- Personnel Management
- Human Resources
- Complex Sales
- Strategic Planning
- Onboarding
- Cold Calling
- Adp Payroll
- Time Management
- Benefits Administration
- Sales Process
- Hro
- Account Management
- Leadership
- Professional Employer Organization (Peo)
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