Michael J. Kiefer

WORK HISTORY

EDUCATION

SKILLS

ABOUT MICHAEL J. KIEFER

WHO AM I…Director of Business Development. Global sales and administration executive with a record of success developing international markets and building sustainable customer relationships. WHAT I DO…With expertise in sales management and training, customer retention, contract negotiations, financial management, and increasing bottom line results, organizations that typically hire me…• Have difficulty expanding into new markets.• Are not meeting their sales quotas.• May not be generating reasonable profit margins.• May have difficulty generating incremental sales with long term customers.• Sales team may not be focused on revenue goals.• May not be delivering upon customer expectations.HOW I ADD VALUE…With many successful years of developing and creating revenue opportunities, I can add value by…• Identifying product value to bring to new markets.• Building new sales channel to meet and exceed sales quotas.• Identifying excessive costs to increase profit margins.• Focusing on long term customers to generate incremental sales. • Minimizing costs for customer retention and maximization.• Establishing an open communications link between sales team and management focusing on revenue goals.• Ensuring company can meet or exceed customer expectations.Skills / Specialties.International Sales, Strategic Planning, Sales Management, Dealer Management, Interpersonal Skills, Customer Relationship Management (CRM), Team Leadership, Time Management, Organization Skills, Operations Management, Communication