Michael Israel

About Michael Israel

I am a Senior Management Executive and a lifelong expert in Field Service operations and software-related issues. I am proficient at identifying inefficiencies, developing new processes, and providing best practices, right solutions, and recommendations to meet clients’ technical and business objectives. I am an analytical and goal-driven professional with broad-ranging experience in the Field Service ecosystem. Specifically in providing leadership, guidance, and key consultations regarding overall operations, sales and marketing activities, business systems analysis, and software implementation within the Field Service and customer service sector. My areas of expertise include coordinating research and surveys, evaluating and reengineering business processes, facilitating “C Suite” discussions and presentations, as well as developing and recommending branding and marketing strategies to meet business and customer needs while attaining corporate goals. Moreover, I am equipped with a proven ability to translate client and business requirements into technical solutions to streamline business functions and operations. Throughout my career, I have been recognized for my solid organizational skills in handling multiple priorities and completing projects within tight deadlines, along with my outstanding communication and interpersonal skills in building strong relationships and working collaboratively with key clients and other professionals of all levels. To learn more about Zuper, subscribe to Zuper FM - Field Service, Your Way, a podcast where I lead conversations about real field service issues with seasoned service management professionals. Check out the show by clicking here today: https://zuper-fm.blubrry.net/

Experience

1. Head of Field Service Evangelism at Zuper

   Zuper

   Jan 2022 — Present · Seattle, WA, US

   After years working alongside many wonderful colleagues in various Field Service software roles, I am happy to announce today that I\'ve joined Zuper as Head of Evangelism. Zuper is a fast-growing software company that is empowering field service organizations to modernize their operations and provide superior customer experiences in our on-demand economy. This is an exciting time for Zuper coming off its Series A funding announcement and previous year of exponential growth. I look forward to working closely with Anand and the entire team as we continue to scale up and get Zuper\'s value proposition out to the market. You can read the full announcement here:

Education

• Pace University

  IBM Personal Development Program

• University of Denver

  Beaumont Center for Management Development, Business

• Georgia Institute of Technology - Georgia Tech College of Management

  Certificate in Management, Business

  1995 — 1996