Michael Imbriani

About Michael Imbriani

Effective supplier and program sourcing and management is critical to every organization\'s financial health as well as its positive colleague and client experience. My specialty lies in the insightful and innovative delivery and management of programs and suppliers with an extensive background in logistics, supply chain, quality service delivery, and high end-user interaction. I direct and improve operations and investment through creative sourcing, colleague engagement strategies, vendor relationships, and strong contract and policy administration.By utilizing best practices, market trends, and regulatory requirements and applying analytical planning approach and day-to-day problem solving, I provide valuable, cost-effective, and efficient outcomes.My areas of expertise include:| Sourcing & Relationship Management | Contract Management | Process Improvement | Project Management | Travel Management | Trend Analysis | Cost Containment | Savings, & Budgeting | Team Leadership | Stakeholder Communication

Experience

1. Regional Travel Manager, Americas

   Credit Suisse

   Nov 2021 — Present · New York, NY, US

   Procure and establish vendor relationships and contract management processes, consistently delivering quality service within key performance indicators. Ensure traveler safety and security and maintain customer satisfaction. Function as department\'s center of excellence for hotel program. Regularly engage with key stakeholders for understood, agreed and sustainable goals and KPIs, produce a suite of major reports to help directors make critical decisions. Monitor and examine volumes, costs, and savings, exercising demand management, trend analysis. Manage team and program to align with firm\'s sustainability, employee wellness and community/citizenship goals. Lead positive perception of team and department within the firm, external suppliers and peers.Key Accomplishments: Lead dedicated team in finance and operations divisions to administer robust and agile corporate travel and logistics program for multicultural Americas region of global financial services firm. Established, with key internal principals, effective return to travel demand management, focusing on renewed travel approval policy and process, facilitating peaking travel post relaxed Covid-19 protocols. Oversee $20M air spend, 18K hotel room nights and 134 preferred hotels through strategic planning. Generated optimized accommodations coverage, savings and efficiencies by managing multi-country hotel RFPs. Delivered, with Travel Management Company, innovative technology, such as a mobile app, providing enhanced traveler experience. Implemented single online ground transportation booking and audit platform and mobile app. along with providing efficient multi-supplier booking and cost-effective returns.

Education

• Florida State University

  Bachelor of Science - BS, Hospitality Administration/Business Management

Skills

• Hospitality
• Vendor Management
• Sales Management
• Event Management
• Travel Management
• Business Travel
• Relationship Management
• Account Management
• Revenue Analysis
• Crm
• Hospitality Industry
• Management
• Customer Experience
• Contract Negotiation
• Tourism
• Hospitality Management
• Sales