Michael Ha

Eap Clincial Counsellor @Workplace Options

Conducted clinical intake and assessment telephonically- Provided in-the-moment counselling support and crisis stabilization to clients as needed- Maintained complete and accurate documentation of cases in the company\'s digital clinical database- Identified appropriate resources based on the client\'s presenting issues- Routinely educated clients about services (including EAP, counselling, and work-life), client\'s eligibility for services, and referral processes- Clinically assessed clients in the following areas: mental health, risks (harm to self and/or others, substance abuse/chemical dependency, domestic abuse, and child/vulnerable adult protection), and crisis stabilization.