Mike Hollenbeck

About Mike Hollenbeck

Providing staffing, management and operations for Detail Services (New and Used), Porter…

Experience

1. Vice President

   Alliance Dealer Solutions

   Jul 2006 — Present · West Bloomfield, MI, US

   Alliance Dealer Solutions! Detail Department (New and Used), Porter Staffing (Service and Sales) and Management, Shuttle, Pickup/Delivery, Wash (Service and Sales Delivery), Loaner Coordinators, Greeters and more! With over 10 years of experience in the automotive service and sales industry, we know the importance of a \"Truly Exceptional\" customer experience. We also know how much time, energy and money it takes to recruit, train and manage these positions. We pride ourselves in partnering with dealerships to operate these positions for you! Our Company - Our Clients - Our PeopleAlliance Dealer Solutions

Education

• Central Michigan University

  Bachelor's degree, Sociology/Psychology

  1996 — 1999

Skills

• Hospitality Management
• Profit
• Resorts
• P&L Management
• Team Leadership
• Contract Negotiation
• Selling
• Automotive
• Hospitality
• Training
• Customer Satisfaction
• New Business Development
• Medical Hospitality Management
• Sales Management
• Negotiation
• Hiring
• Guest Service
• Sales
• Staffing Analysis
• Forecasting
• Recruiting
• Contract Negotiations
• Budgets
• Sales Process
• Developing and Implementing Strategies
• Account Management
• Management
• Team Building
• Employee Training
• Client Liaison
• Business Planning
• Operations Management
• Employee Relations
• Strategic Planning
• Retail
• Human Resources
• Marketing
• Income Statement
• Hotel Management
• Purchasing