Michael Hirschler

About Michael Hirschler

I am a strategy driven c-level executive who found my passion helping business leaders…

Experience

1. Chief People Officer

   Staypineapple Hotels Inc

   Jan 2021 — Present

   Guide functional experts who support Team Members at 10 boutique, lifestyle hotels in seven destination markets across the United States. Member of Executive Leadership Team with strategic oversight of all people-based operations including recruitment, compensation/benefits, union negotiations, training and development and compliance. Partner with property operations leaders to ensure best-in-class Team Member experience. Overhauled Human Resources approach to focus on alignment with company values resulting in a 17% reduction in turnover. Redirected Team Member engagement efforts to focus on relationships leading to a 40% increase in Glassdoor and Indeed employee review scores. Spearheaded recruiting efforts to rebuild staffing model post-pandemic. Utilized creative talent acquisition techniques to increase headcount by +100%. Designed Leadership Development Program for top-talent managers and Team Members. Achieved 2022 Comparably Award for Best Career Growth.

Education

• Cornell Peter and Stephanie Nolan School of Hotel Administration

  Bachelor of Science - BS, Hotel Administration

Skills

• Guest Service Management
• Front Office
• Opening Hotels
• Luxury
• Management
• Recruiting
• Pre-Opening Experience
• Pre-Opening
• Hospitality
• Strategic Planning
• Hospitality Management
• Human Resources
• Training
• Hiring
• Hotels
• Employee Relations
• Leadership
• Hospitality Industry
• Hotel Management
• Customer Service
• Restaurants
• Food & Beverage
• Rooms Division
• Project Planning
• Customer Satisfaction