Michael Hill

About Michael Hill

I’m an Account Manager for B2B MarTech companies, partnering with executive- and director-level teams across enterprise, mid-market, and SMB accounts.I\'ve helped drive growth in highly regulated industries, including Finance, Legal, and Cybersecurity, using a data-driven, increasingly AI-enabled approach to client strategy, retention, and expansion.Consistent top performer in retention and upsells, with a track record of exceeding GRR and NRR targets.Also, a professional musician, because performance matters.

Experience

1. Account Manager

   Scorpion

   Dec 2023 — Present · Valencia, CA, US

   Accomplishments• Upsold 23% of book (team avg. of 9.8%) within first 9mo• Ranked in top 3 for Retention in Q12••••81% GRR) across all AM team• Achieved expansion of 104% NRR Q4 2023 to Q3 2024• Contributed to team expansion resulting in 48% NRR increase from Q4 2023 vs Q2 2025 Responsibilities• Drive account retention and expansion• Discover & close upsells / cross-sells to maximize account growth and client satisfaction• Drive product adoption of SaaS Platform• Conduct regular reviews and provide strategic recommendations to optimize performance.Role SynopsisScorpion is the leading provider of digital marketing services for local businesses across the United States. The role includes managing relationships in the Legal Industry for a B2B Saas and Services Marketing Technology Company that offers SEO, Advertising, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more (all enhanced by AI) to grow local businesses nationwide.

Education

• Cal State Fullerton, College of Business and Economics

  Bachelor of Business Administration - BBA, Marketing

  2014 — 2019

Skills

• Independent Thinking
• Customer Service
• Skilled Multi-Tasker
• Marketing
• Music Production
• High Pressure Environment
• Problem Solving
• Social Skills
• Drawing
• Tech-Savvy
• Leadership
• Music Performance
• Painting