Michael Hertzog

About Michael Hertzog

Seasoned Professional with over 30 years of proven Systems & Solutions Engineering…

Experience

1. Account Technology Manager Sr Hybrid Multi-cloud Solutions Architect

   NetApp

   Jan 2009 — Present · Bellevue, WA, US

   Summary: Uniquely adept at understanding business objectives, goals and initiatives and can creatively architect solution options that not only address top of mind objectives, but also offer ways of going beyond the scope of the initial requirements to address integration with other projects, and avoidance of future roadblocks or issues they may not have yet considered. Secondary responsibilities include partner and reseller relationship management, review of solution proposals and Statements of Work, building RFP responses, along with ongoing development of positive, long-standing customer relationships and establishing role as trusted advisor.Other key job responsibilities and successes include:•Responsible for planning & developing account selling strategies, and initiatives with Account Executives•Participate in quarterly strategic planning sessions with the sales management and cross functional teams•Identify needed resources for supporting territory growth, marketing & sales strategy•Work effectively across cross functional teams (Engineering, Marketing, Professional Services and Support)•Defining customer acceptance criteria and provide support for customer “proof of concept” projects•Provide technical leadership for the broader team and partner community and mentorship to new employees•Subject Matter Expert providing technical consultation and dissemination of product information to other teams•Serve in advocacy role to the platform teams and business units providing customer-based requirements and feedback•Strong aptitude in learning new technologies and how to best utilize them in customer environments•Integrated design of multi-protocol SAN & NAS network topologies (FCoE, FC, iSCSI, CIFS, NFS, S3)•Data protection and recovery methodology and design through the combined use of array-based Snapshot, cloning and mirror technologies (Asynchronous and Synchronous Data Replication)

Education

• George Mason University

  BS

  1988 — 1992

Skills

• Microsoft Exchange
• Storage
• Enterprise Storage
• Cluster
• Data Center
• Fibre Channel
• Hardware
• Storage Area Networks
• Netapp
• Hybrid Cloud
• Storage Area Network (San)
• Vmware
• Deduplication
• Replication
• Nas
• Vsphere
• Vmware Infrastructure
• Private Clouds
• High Availability
• Servers
• Iscsi
• Solaris
• Storage Architecture
• Network-Attached Storage (Nas)
• Disk Arrays
• Storage Management
• Cloud Computing
• Storage Virtualization
• San
• Computer Hardware
• Virtualization
• Flash Arrays
• Backup Solutions
• Clariion
• Disaster Recovery