Michael Hennigan
Global GTM & Enablement Lead | Driving Service Provider Growth with Zoom | UCaaS | CCaaS | AI Strategy
- Role
- Global Gtm & Enablement Lead, Service Providers at Zoom
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Michael Hennigan
I\'m currently focused on driving Zoom’s global service provider strategy—helping partners across the world go to market with high-impact, scalable solutions built around Zoom’s UCaaS and CCaaS platforms.With a background in CX, partner enablement, and cloud communications, I specialize in aligning technical capability with sales execution. My role spans GTM strategy, sales and technical enablement, and helping service providers design, wrap, and deliver Zoom-powered offerings that unlock new customer value.My passion lies in simplifying complex ecosystems, enabling partner growth, and shaping what’s next in AI-driven communications and customer experience.
Experience
Global Gtm & Enablement Lead, Service Providers
Jun 2025 — Present
Education
University at Buffalo
BA, Sociology
1995 — 1999
Skills
- Network Design
- Collaboration
- Private Cloud
- Network Architecture
- Hybrid Cloud
- Managed Services
- Integration
- Cisco Nexus
- Iaas
- Video Conferencing
- Video
- Routing Protocols
- Wide Area Network (Wan)
- Telephony
- Qos
- Ccnp
- Hosted Services
- Routing
- Business Development
- Network Engineering
- Openstack
- Sip
- Firewalls
- Networking
- Cloud Computing
- Routers
- Security
- Cisco Ios
- Financial Services
- Servers
- Unified Communications
- Service Creation
- Social Media
- Solution Architecture
- Wan
- Practice Building
- Mpls
- Voip
- Data Center
- Cisco Call Manager
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