Michael H.

About Michael H.

Get to know me through peers:\"I think Michael is a great cultural fit. He works hard, cares about people, knows how to be serious, how to let loose, and has strong character. I’m glad I get to work with him.\"\"I think the team is exceptionally lucky to have Michael. He cares about them and wants them to be able to do their best work and to be happy when they log in in the morning. He is supportive of them all.\" “Great professionalism, sense of humor, and every other attribute I can think of.” “Michael does an outstanding job keeping team members engaged in the scrum process, helping us stay busy and keeping the process moving along efficiently. He has a positive attitude (as everyone knows). He is knowledgeable about scrum. He’s always looking for opportunities for team members to work together as a team rather than letting us follow our natural tendencies to work independently.\" “Just wanted to say how impressive your team is. They are well prepped, organized and executed. There is great camaraderie, discussion, curiosity, and vision among the team.” \"He is very good at listening and offering help to address roadblocks.\"\"I appreciate the attitude he brings to his work, and his willingness to speak out; I appreciate the way he seems to walk the line between advocating for and/or defending his team, while also pushing for accountability/results from his team.\" “Shows up to every standup ready to ask intelligent questions about what is slowing us down, give kudos for work that is going well. He takes ownership of many organizational communication tasks to allow “workers” to focus on the technical work. Has an informal style that makes it easy to say what we need to say and get work done.” \"He doesn’t waste our time unduly with meetings. I’m really happy he’s someone who likes to do this, since I’d hate all that kind of work!\"\"This is Michael’s greatest strength: he is 100% team-focused, and he really cares about people on the team. He tries to anticipate their needs, is a sympathetic and active listener for them, and tries to understand what is often left unspoken. This is a very big accomplishment, because half the team is uncommunicative at best about what is really important and how they are struggling, and furtive at worst. He has learned a lot over the last year whom to contact and what paths to take to remove roadblocks, and when he needs help, he asks for it.\"

Experience

1. Project Manager - Certified Safe 5 Scrum Master

   Expeditors

   Dec 2019 — Present · Seattle, WA, US

   As a dedicated servant leader, I empower my team to achieve their maximum potential by fostering a cooperative and supportive environment- I effectively manage two high-performing Agile software development teams, one utilizing Scrum and the other employing Kanban, enhancing their efficiency and skill sets- I demonstrate flexibility by alternating between Scrum and Kanban methodologies, tailoring my approach to meet the unique requirements of each team- I lead the process of continuous improvement by implementing feedback loops, retrospectives, and process optimizations, driving my teams toward exceptional performance- Leveraging my expertise in Azure DevOps, I optimize workflows, enhance collaboration, and streamline project management for both Scrum and Kanban teams.(I also build totally killer dashboards.)

Education

• University of Washington

  C++ Programming (extension program), Computer Software Engineering

  2006 — 2007

• General Assembly Seattle

  iOS Mobile Development using Swift, Computer Software Engineering

  2015 — 2016

• Washington State University

  Bachelor of Arts - BA, English Language and Literature, Business Administration

• NOLS

  Wilderness First Responder ◈ National Outdoor Leadership School, Crisis/Emergency/Disaster Management

  2005 — 2016

Skills

• Enterprise Software
• Enterprise Architecture
• Virtual Teams
• Resource Management
• Waterfall
• E-Commerce
• Business Requirements
• Vendor Management
• Pmo
• Pmp
• IT Strategy
• Quality Assurance
• Change Management
• Sdlc
• Marketing
• Project Delivery
• Agile Methodologies
• Management
• Business Process Improvement
• Business Analysis
• Program Management
• Software Development
• Scrum
• Team Leadership
• IT Management
• Visio
• Ms Project
• Agile Project Management
• Requirements Analysis
• Product Management
• Cloud Computing
• Process Improvement
• Project Planning
• Business Development
• Cross-Functional Team Leadership
• Start-Ups
• Software Project Management
• Crm
• Itil
• Integration