Michael Vasquez

About Michael Vasquez

I’m a seasoned performance coach currently supporting Toyota Manufacturing North America (TMNA), where I help drive operational excellence and team development across diverse dealership environments. With a career spanning retail, agent-based models, OEM leadership, and consultancy, I bring a 360-degree perspective to automotive operations and customer experience.My background includes managing large territories and leading teams of up to 22 direct reports, with a focus on strategic growth, compliance, and profitability. I’m AFIP-certified, a fully licensed insurance broker, and a commissioned notary—credentials that reflect my commitment to professionalism and trust.As a subject matter expert in protection packages and reinsurance, I specialize in translating complex financial products into practical, value-driven solutions for dealers and clients alike. Whether coaching frontline teams or advising executives, I’m passionate about elevating performance, building relationships,and delivering results.

Experience

1. Performance Coach

   Better Car People

   May 2025 — Present

Education

• Washington State University

  Business Administration and Management, General

Skills

• Leadership
• Afip Certified
• Profit
• Customer Relationship Management (Crm)
• Sales
• Marketing
• Crm
• Pricing
• F&I
• Automotive
• Sales Management
• Experienced Trainer
• Business Planning
• Management
• Team Building
• Negotiation
• Concur
• Account Management
• Software Solution Sales
• Sales Operations
• Customer Retention
• Customer Service
• Salesforce.com
• Strategic Planning
• Competitive Analysis
• Start-Ups
• Business Development
• Dealer Management
• Direct Sales
• Regional Development
• Sales Process
• Automotive Aftermarket
• Dealer Training
• Strategy
• B2b
• Customer Satisfaction
• Business Relationship Management
• New Business Development