Michael Griffen
Product and Performance Marketing | User Advocacy Expert | Customer Success & Enablement Leader | Scaled Post Sales Programs Across Mid-Market & Enterprise Accounts | Strategic & Data Driven | Swiftie
- Role
- Head of In-life Communications (Sage Retail Performance Marketing) at Sage
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Michael Griffen
I’m a strategic SaaS leader with deep experience in post-sales enablement, customer…
Experience
Head of In-life Communications (Sage Retail Performance Marketing)
Jul 2025 — Present · Austin, TX, US
Skills
- Solution Selling
- Operations Management
- Crm
- Salesforce.com
- Wireless Technologies
- Customer Service
- Business Analysis
- Vendor Management
- Product Management
- Project Management
- Business Process Improvement
- Call Center
- Requirements Analysis
- Inventory Management
- Integration
- Software Documentation
- Project Planning
- Account Management
- Cross-Functional Team Leadership
- Change Management
- Business Development
- Call Centers
- Strategic Planning
- Team Leadership
- Sales
- Troubleshooting
- Management
- Team Building
- Customer Satisfaction
- Testing
- New Business Development
- Leadership
- Purchasing
- Process Improvement
- Telecommunications
- Quality Assurance
- Wireless
- Customer Relationship Management (Crm)
- Marketing
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