Michael Gazzalla

About Michael Gazzalla

I was recruited by owners of a privately held chain of convenience stores, restaurants, and gas stations to expand the market and improve profitability. I led growth from 14 to 27 units across the state of Florida and to more than $30M in annual revenue. We more than doubled the value of the company, reduced the debt to less than 50% and set a new record for profitability in 2012. That record was surpassed by the middle of 2013. Expansion alone raised profit by 100% and by reengineering operations in older units, I built on that success to add additional profits. At the same time, expenses went down as the result of streamlining processes, recruiting top talent, retraining employees, and realigning job duties.I teamed with the company’s owners to purchase land and build new stores as well as to negotiate purchases of existing locations and manage their upgrade to top-of-the-line stores, restaurants, and gasoline stations.I was handpicked to go to southern Florida and take over a region of more than 62 stores that were labeled as average performers. I managed this area to place among the best performers in the company as measured by expense control, sales volume, customer satisfaction and profitability.I am known for generating new ideas and concepts, getting and keeping the best talent (over 80% of the managers I recruited are still with the companies), tackling problems head on and creating strong, profitable operations that endure. For 13 years in a row, my region was one of the most profitable out of 16. It was #1 for best shrink control 6 years running and consistently in the Top 3 for profitability. Specialties: Operations Management Multiunit Management Operations Reengineering Cost Control & Profitability Staff Development & Retention Contract Negotiation Safety & Security Customer Service

Experience

1. Vice President of Retail

   Southeast Petro Distributors, Inc

   Dec 2019 — Present

Education

• Orlando College

  Bachelor’s Degree

Skills

• Marketing
• Multi-Unit
• Loss Prevention
• Customer Satisfaction
• New Business Development
• Succession Planning
• Shrinkage
• Staff Development
• Negotiation
• Marketing Management
• Sales
• Purchasing
• Store Management
• Account Management
• Change Management
• Budgets
• Strategic Planning
• Employee Relations
• Team Leadership
• Process Scheduler
• Performance Management
• Profit & Loss Management
• Marketing Strategy
• Microsoft Excel
• Operations Management
• Regional Planning
• Contract Negotiation
• Customer Service
• Organizational Development
• Hiring
• Business Process Improvement
• Retail Sales
• Sales Management
• Staff Retention
• Profitability Management
• Income Statement
• Profit
• P&L Management
• Project Management
• Merchandising