Michael England

About Michael England

Data-driven Analyst with strong expertise in SQL and Power BI, leveraging data visualization and querying skills to uncover insights and drive operational improvements. Experienced in translating complex datasets into actionable strategies, optimizing processes, and enhancing customer experience. Adept at collaborating cross-functionally to deliver data-backed solutions that improve efficiency and decision-making. Seeking a Senior Analyst role to apply SQL and Power BI expertise in solving business challenges and creating measurable impact.

Experience

1. Performance Analyst

   Waystar

   Jul 2023 — Present · Lehi, UT, US

   Conduct in-depth data analysis and prepare SQL-driven Quarterly Business Reviews (QBRs) for top customers, translating complex datasets into actionable insights using SQL, Excel, and PowerPoint.• Develop and automate ad hoc and recurring reports for healthcare companies, ensuring accurate and timely data delivery to support decision-making.• Special Projects: o Power BI & Snowflake Implementation: Designed and deployed a Power BI dashboard, replacing Excel-based reporting with a scalable, automated solution that enhances internal and customer-facing analytics.o QBR Template Optimization: Revamped Excel and PowerPoint templates for the largest customer, improving data presentation, consolidating slides for efficiency, and incorporating new data points to drive greater value.o Snowflake Data Migration: Spearheading the transition of millions of data points from outdated Excel files to Snowflake, centralizing data into a scalable data lake for enhanced accessibility and analytics.

Education

• Southern Utah University

  Master of Business Administration - MBA, Busines and Data Analytics

• Utah State University - Jon M. Huntsman School of Business

  BS, Business Administration

  2006 — 2011

Skills

• Salesforce.com
• Negotiation
• Outlook
• Powerpoint
• Sales
• Lead Generation
• Marketing
• Oracle Sql
• Writing
• Customer Retention
• Customer Service
• Leadership
• Microsoft Word
• Time Management
• Software as a Service (Saas)
• Training
• Microsoft Works
• Saas
• Process Improvement
• Databases
• Customer Relationship Management (Crm)
• Crm
• Account Management
• Business Process Improvement
• Persistence
• Problem Solving
• Team Building
• Management