Michael Elwin
Head of Service Design @Companies House
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WORK HISTORY
Head of Service Design @Companies House
London, GB
Head of Service Design at Companies House - the executive agency of the British government responsible for registering and dissolving companies.
EDUCATION
Royal Grammar School
A-Levels, Geography, Business Studies, Communications
De Montfort University
BA (Hons), Marketing
NS Journalism Academy
NCJT, Journalism
SKILLS
ABOUT MICHAEL ELWIN
I\'m a multi-skilled UX professional with extensive experience in researching, designing and writing for user-centered services, developed to the standards in the GDS Service Manual. I\'m an advocate for user-centred design and will always push for UX best practice. I\'m also a pragmatist who can balance user needs with business requirements and delivery deadlines. I work to the Agile methodology in multidisciplinary teams of researchers, developers, business analysts, product and service owners. I enjoy running workshops with stakeholders and engaging with SMEs to get to the root of the requirement and uncover the detail. I\'m a logical thinker who can convert complex information and insight into clear, easy-to-follow service maps and content.
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