Michael Hartman

About Michael Hartman

I help people and teams see what they’re too close to see. My background spans strategy, stakeholder navigation, and experience optimization — but the common thread is always the same: I identify the core of what’s misaligned, reframe the problem, and help craft elegant, intuitive solutions. Whether I’m advising on systems, guiding personal transformation, or refining the human experience behind a brand or product, I operate at the intersection of logic and instinct. I lead with clarity, integrity, and the ability to hold complex emotional and strategic dynamics at once. Right now, I’m in a chapter of deep integration and recalibration — exploring how to build from a place of alignment, sustainability, and truth. I’m open to meaningful collaborations, intuitive partnerships, or unexpected roles that honor depth, nuance, and vision. If you’re building something values-driven and want a grounded, insight-led perspective — we might be a fit. Design strategy, luxury experiences, client experience leadership, quiet luxury, boutique real estate, high-end architecture, wellness and design, space curation, experience design, high-touch client services, aesthetic intelligence, emotional insight, lifestyle branding, creative direction, interior architecture, real estate development, spatial storytelling, luxury home advisory, biophilic design, sensory environments, elevated living, hospitality design, intentional spaces, modern luxury, residential curation, human-centered design.

Experience

1. Senior Consultant

   Visa

   Jun 2022 — Present

   Served as a Consultant by collaborating with internal and external parties to negotiate and manage multi-million-dollar project workstreams with external clients. Combined data and financial analysis, fresh market research, and stakeholder interviews to create dynamic presentations of insights, pitching decks to clients with impactful recommendations. Working primarily within the co-brand card space, customer acquisition strategies, and digital strategies.HIGHLIGHTS: Led a comprehensive analysis of credit approval rates and spend categories, identifying key improvement areas that resulted in $364M in potential additional card spend/revenue for a multinational entertainment company. Orchestrated a cross-functional project to optimize on-premise acquisition strategies and reinforce stakeholder relationships, increasing potential card spend by $60M. Spearheaded extensive market research on 100+ cobrand cards, synthesizing insights on market trends and app UX landscape. Enabled clients to refine strategies, enhancing customer engagement and acquisition. Drove business expansion by co-developing strategic thought leadership with senior directors, identifying cross-selling opportunities, and presenting data-driven action plans that aligned with future market trends. Consistently recognized by clients and stakeholders for outstanding communication, delivering actionable insights and strengthening long-term partnerships through proactive relationship management.

Education

• The University of Texas at Arlington

  Bachelor of Business Administration - BBA, Finance

  2010 — 2013

• Macquarie University

  Study Abroad- Finance & Economics

  2012 — 2012