Michael Crow

Role
Product Manager at Ciena
Location
Tacoma, WA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Michael Crow

IT leader experienced with enterprise software development, product development…

Experience

  1. Product Manager

    Ciena

    Jan 2020 — Present

    Build and maintain product roadmap for Global Services technology portfolio. • Partner with stakeholders across the enterprise to define, prioritize, and deliver enhancements in alignment with corporate strategy. • Manage internal and third-party resources to deliver project and program goals to budget and schedule. • Integretated newly-acquired product line to realize $3 million in revenue. • Implemented Coveo search, increasing case deflections by 30%. • Revamped Agile practices, decreasing enahancement time to production by 25%.

Education

  • New York University

    Master's Degree, English Language and Literature/Letters

  • La Salle High School

    High School

  • Santa Clara University

    Bachelor's Degree, English Language and Literature/Letters

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Michael Crow — Product Manager at Ciena in Tacoma, WA, US | Unifers