Michael Dwyer
Senior Operational Leader | Air Force Veteran | Coach | Mentor | ex: Amazon
- Role
- Customer Experience Manager at The Home Depot
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Michael Dwyer
I am a strategic leader offering 20+ years of experience managing operations including 6 years supervising division providing oversight for 104 military units employing 1,200 staff worldwide and with $6M operations budget; consistently achieved and exceeded organizational objectives for United States Air Force.As a hands-on manager and critical thinker I have had a measurable impact in improving business process, organizational planning, and strategic improvement projects/programs and ensuring excellence in execution. Streamlined operations through Lean/Six Sigma methodologies, maximizing productivity, improving reporting, enhancing training, and generating costs savings worth as much as $124M.I have strong operational background with expertise in managing multiple projects with competing priorities involving program development, systems integration, training and safety initiatives, compliance, and quality control.I am an enthusiastic relationship builder who effectively collaborates with both domestic and international leaders to achieve common objectives; I excel at leading cross-functional teams as well as training, coaching, and motivating staff to achieve optimal performance.
Experience
Customer Experience Manager
Mar 2024 — Present · US
Education
University of California, Davis
Bachelor’s Degree
University of California, Davis
Master’s Degree
Villanova University
Lean/Six-Sigma
Skills
- Government
- Command & Control
- Cross-Functional Initiatives
- Program Management
- Air Force
- Weather Forecasting
- Leadership
- Top Secret
- Process Reengineering/Change Management
- Training & Development
- Policy & Procedure Development
- Military Operations
- Operations Management
- Meteorology
- Defense
- Interagency Coordination
- Military
- Dod
- National Security
- Personnel Management & Team Building
- Joint Military Operations
- Cost Reduction & Control
- U.s. Department of Defense
- Operational Planning
- Negotiations
- Government Contracting
- Process Improvement
- Productivity & Efficiency Improvement
- Security Clearance
- Weather
- Information Assurance
- Organizational Leadership
- Command
- Military Experience
- Army
- Technology Solutions
- Policy
- Project & Operations Management
- Emergency Management
- Procurement
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.