Michael Dubone

Sr Account Manager @Verizon Business

Los Angeles, CA, US
EMAILS
m••••••••@verizon.com
MOBILE NUMBERS
+19•••••••35

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WORK HISTORY

May 2024 — Present

Sr Account Manager @Verizon Business

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Los Angeles, CA, US

Manage a diverse portfolio of over 250 medium to large business accounts, ensuring high customer satisfaction and retention. • Develop tailored solutions utilizing Verizon\'s award-winning offerings to align with client initiatives and drive growth. • Implement strategic initiatives that successfully increased territory growth while minimizing customer churn.

EDUCATION

2012 — 2014

California State University, Northridge

Bachelor’s Degree, Business Management

SKILLS

Microsoft OfficeSalesHtmlAdobe IllustratorProject ManagementWeb DesignSocial MediaCustomer ExperienceMarketing StrategyWeb DevelopmentRetailAdobe PhotoshopDirect MarketingCar RentalSales OperationsCustomer RetentionCustomer ServiceMarketingStrategic ThinkingMicrosoft PowerpointAnalyticsTroubleshootingMicrosoft WordPublic SpeakingManagementWireless TechnologiesGraphic DesignGtmSocial Media MarketingMicrosoft ExcelPowerpointCrmSalesforceMobile DevicesGo-to-Market StrategyTelecommunicationsAnalysisCustomer SatisfactionSolution SellingMarketing Communications

ABOUT MICHAEL DUBONE

I have been working as a Business Account Manager at Verizon since June 2022, where I manage a portfolio of business accounts in the Los Angeles area. My mission is to build lasting partnerships with my clients and help them achieve their business goals through Verizon\'s full range of wireless products and services, such as One Talk, Business Continuity, and VoIP.With more than 18 years of experience in the wireless industry, I have developed strong skills in sales, solution selling, telecommunications, and customer service. I am passionate about connecting with clients, understanding their needs, and delivering value-added solutions that drive efficiency and productivity. I am also a certified real estate salesperson and an Apple expert, which gives me a competitive edge and a broad perspective in the market. I am always eager to learn, adapt, and grow with the latest technology trends and customer expectations.Email: m••••••••@verizonwireless.comMobile: 31••••••20All opinions are my own.

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