Michael R. Difranco

About Michael R. Difranco

I specialize in helping Public Sector, Public saftety,Healthcare and Non-Profit Organizations identify and solve for inefficiencies, reduce costs and improve security. My experience with Verizon includes both retail management and business to business relationships. Being both an individual contributor and a team leader I understand the value of teamwork and know that fully understanding a problem is imperative to creating a custom solution. Not every business or organization is built the same or faces the same challenge and therefore not every solution can be the same. I dedicate my time to creating the quality relationship necessary to creating exceptional customer experience and in showing Why Better Matters here at Verizon. All opinions are my own.

Experience

1. Sr Solutions Partner Fwa Sled

   Verizon Business

   Sep 2024 — Present

Education

• University at Buffalo

  Bachelors of science, Business Administration/Marketing

  2008 — 2011

• Niagara County Community College

  Associate degree, Business Administration

  2006 — 2008

Skills

• Customer Service
• Customer Satisfaction
• Team Building
• Management
• Wireless Technologies
• Visual Merchandising
• Human Resources
• Sales & Marketing
• Leadership
• Retail Sales
• Direct Sales
• Sales Process
• Inventory Control
• Business-to-Business (B2b)
• Marketing
• Business Management
• Merchandising
• Social Media Marketing
• Sales
• Sales Management
• Account Management
• Time Line Management
• Retail Design
• Aws Certified Welder
• Team Leadership
• Public Speaking
• P&L Management
• Time Management