Michael Dieuveuille
Support Technician | Help Desk | Troubleshooting | Active Directory | Windows | CompTia A+ (In Progress)
- Role
- IT Support Technician at Log N Pacific
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Michael Dieuveuille
Aspiring IT Support and Junior System Administrator with hands-on experience in Windows Server, Active Directory, Azure, and network troubleshooting. Strong background in resolving technical issues, supporting end users, and managing cloud and on-prem infrastructure in fast-paced environments. I enjoy helping users resolve technical issues efficiently and take pride in learning how systems connect behind the scenes—from managing network file shares to optimizing permissions and cloud performance. With a foundation in business from NJIT and new technical expertise, I’m eager to bring both analytical thinking and dependable IT support to a forward-looking organization. Check out my GitHub profile: https://github.com/MichaelDieuveuille/
Experience
IT Support Technician
Oct 2025 — Present · US
Provisioned and troubleshooted Azure Virtual Machines (VMs), VNets, and Network Security Groups (firewalls).• Provided support for the setup, configuration, and troubleshooting of the osTicket ticketing system/platform.• Administered Active Directory Basics, including user creation, role assignment, and security group management.• Demonstrated understanding of DNS fundamentals, effectively troubleshooting related issues, and optimizing configurations.
Education
New Jersey Institute of Technology
Bachelor of Science - BS, Entrepreneurial and Small Business Operations
2020 — 2024
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