Michael Hershey
Passionate and Results-Driven Relationship Manager | Customer-Centric Leader | Dedicated to Building Strong Teams and Cultivating Customer-First Mindset
- Role
- Customer Support Manager at Kadant Black Clawson LLC
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Michael Hershey
PROCESS IMPROVEMENT / SOLUTIONS IMPLEMENTATION : I am a solutions-focused…
Experience
Customer Support Manager
Jul 2024 — Present · Lebanon, OH, US
Education
Wilmington College (OH)
Bachelor of Science - BS, Organizational Leadership, Strategic planning and Management
2016 — 2020
University of Cincinnati
Sought Associates, International Relations and Affairs
1990 — 1993
The Seven Hills School
High School Diploma, Regular/General High School/Secondary Diploma Program
1985 — 1989
Skills
- Continuous Process Improvement
- Strategic Planning
- Public Speaking
- Event Management
- Team Building
- Management
- Business Development
- Cross Functional Team Building
- Inventory Management
- Coaching
- Business-to-Business (B2b)
- Leadership
- Account Management
- Customer Retention
- Football
- Team Leadership
- Customer Service
- Lead Generation
- Sales Management
- Transportation
- Operations Management
- Merchandising
- Cross Selling
- Customer Relations
- Social Media
- Recruiting
- Social Media Marketing
- Warehousing
- Training
- Logistics
- Customer Satisfaction
- New Business Development
- Cold Calling
- Marketing Strategy
- Hiring
- Sports Management
- Negotiation
- Microsoft Office
- Sales
- Manage Client Relationships
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