Michael Despo
Machine Learning Engineer | AI Engineer | Former Director at Citisoft and Founder of a Real Estate Investing Company
- Role
- Ai Engineer at Aaa Life
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Michael Despo
I’m Michael Despo, an AI Engineer at Life Insurance, where I design and deploy…
Experience
Ai Engineer
Jun 2025 — Present · Boston, MA, US
Designed and built Retrieval Augmented Generation (RAG) system to support Sales Support team inquiries; built ingestion pipelines with pdfplumber, BeautifulSoup, Whisper, chunking with LangChain recursive splitters, embedding with OpenAI text-embedding-3-small, vector indexing (FAISS), and HNSW search, paired with OpenAI GPT-4o for accurate, context-aware responses.Built automated SMS retention platform in Python targeting $10M+ in lapsed policy recapture, leveraging personalized and timezone-aware campaigns integrated with Twilio for scale and compliance.Partner with business stakeholders to streamline workflows through AI-driven insights, improving efficiency of case handling, document retrieval, and policy support operations.Evaluate and integrate off-the-shelf AI tools (e.g, GitHub Copilot, Cursor IDE) into development workflows, boosting team productivity and accelerating production code delivery.Contribute to enterprise AI governance and compliance frameworks, ensuring secure, ethical, and scalable AI adoption aligned with Life’s regulatory environment.
Education
MIT Professional Education
Full Stack with MERN
University of Colorado Boulder
Master of Artificial Intelligence, Computer Science
Isenberg School of Management, UMass Amherst
Bachelor of Arts - BA, Investments and Securities
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