Michael D. Dalvit

About Michael D. Dalvit

I’m thrilled to return to Lumen Technologies, where my career began in 1992, now as a Manager overseeing both a Network Operations Center (NOC) team delivering 24/7 national voice support and a separate FCC/PUC regulatory team ensuring compliance across the U.S. After a 6-year hiatus, I’m back home at Lumen—where I spent over 27 years under three company banners (US West, Qwest, and CenturyLink)—and I’m energized to lead at a company carrying most of the world’s internet traffic while pioneering the future through artificial intelligence (AI).With over three decades in IT and telecom, I bring a proven track record of driving success through strong leadership, technical expertise, and client relationship management. My journey includes 20 years as a technician, building and troubleshooting critical infrastructure, followed by 13 years in sales and sales leadership, where I honed my strategic planning and problem-solving skills. In my current role, I manage a high-performing NOC team ensuring seamless voice services and emergency operations globally, while my regulatory team aligns with FCC, PUC, and state expectations, maintaining excellence in a complex landscape.As a leader, I thrive on inspiring and empowering teams to exceed expectations, leveraging my deep understanding of IT systems, voice networks, and security principles to deliver tangible value. At Lumen, I’m passionate about harnessing AI to optimize network performance, enhance security, and drive innovation—supporting the 4th Industrial Revolution with solutions that redefine connectivity. I’m proud to lead teams integral to Lumen’s mission of furthering human progress through technology, staying ahead of the curve in this rapidly evolving industry.

Experience

1. Manager at Lumen Leading Noc 24 7 Voice & Emergency Fcc Puc Teams

   Lumen Technologies

   Mar 2025 — Present · CO, US

   Lead a high-performing NOC team providing 24/7 national voice support and critical emergency services across the U.S, ensuring seamless connectivity for communities and global emergency operations- Oversee a separate regulatory team, ensuring compliance with FCC, PUC, and state requirements, maintaining operational excellence in a complex regulatory landscape- Leverage over 30 years of telecom experience—spanning technical, sales, and leadership roles—to drive team performance, strategic planning, and client satisfaction- Support Lumen’s mission to lead the 4th Industrial Revolution by enabling AI-driven network optimization, enhancing security, and delivering next-generation solutions for global businesses and governments- Returned to Lumen after a 6-year hiatus, bringing 27 years of prior experience with the company (under US West, Qwest, and CenturyLink banners) to contribute to its future-focused technology initiatives.

Education

• Metropolitan State College of Denver

  Business, Management, Marketing, and Related Support Services

• Western Governors University

  Bachelor's degree