Michael White
Senior Manager, Payments Consulting - Debit, at American Express
- Role
- Sr Manager, Payments Consulting at American Express
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Michael White
Experienced financial services professional specializing in payments and debit card…
Experience
Sr Manager, Payments Consulting
Oct 2022 — Present · Charlotte, NC, US
Strategic, solutions-focused payments leader driving U.S. Debit readiness, partner engagement, and internal enablement efforts to strengthen American Express’s position in the debit card and payments ecosystem. Advancing internal and external market readiness for American Express U.S. Debit Card products• Serve as U.S. Debit Card subject matter expert, leading enterprise-wide readiness for current and future Amex debit products, aligned with regulatory requirements and market trends.• Authored and executed processor mandates for adoption of the Amex U.S. Common Debit AID and BIN distribution; developed tracking systems to monitor compliance across platforms. Achieved 100% processor compliance on BIN mandate and have achieved 98% coverage of PIN Debit POS volume. • Developed and manage a centralized database of merchant payment workflows and third-party vendor relationships, supporting data-driven strategy to expand adoption of the U.S. Common Debit AID and streamlining vendor engagement, helping to identify key external vendors for prioritization. • Designed and deliver internal training on U.S. debit card regulation, market dynamics, and routing practices to strengthen operational knowledge across business units.• Lead debit card user experience testing program, including third-party coordination, issue triage, and remediation planning, ensuring end-to-end readiness and operational integrity.• Established and now maintain debit readiness KPIs and dashboards to inform senior leadership, enabling proactive decision-making and alignment with regulatory and business goals.• Manage external consultants and lead on-boarding of new team members, ensuring consistent understanding of strategic priorities, compliance obligations, and operational processes.
Education
The University of Freiburg
IES Abroad EU Program
Villanova University
Bachelor of Arts - BA
2015 — 2019
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