Michael Chapman
- Role
- TIAA
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Michael Chapman
With extensive expertise in human-centered research, design, and strategy, I am a…
Experience
Present
Education
University of Southern California
Bachelor of Arts - BA, Cultural Anthropology
University of Chicago
Master of Arts - MA, Anthropology
1999 — 2000
Skills
- Healthcare
- Experience Design
- Marketing Research
- Design Strategy
- Personas
- Creative Problem Solving
- Research
- Service Design
- User-Centered Design
- Product Development
- Analysis
- Usability Testing
- Qualitative Market Research
- Research Design
- Human Computer Interaction
- Participatory Design
- Focus Groups
- Strategic Planning
- Concept Generation
- Market Research
- Ethnography
- Qualitative Research
- Prototyping
- Interaction Design
- Product Design
- Interviewing
- Customer Insight
- Consumer Behavior
- Design Thinking
- Consumer Insights
- Teaching
- User Research
- User Experience
- User Experience Design
- Public Speaking
- Observation
- Contextual Inquiry
- Ideation
- Anthropology
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