Michael Chacon

About Michael Chacon

I have been providing professional strategic business solutions to organizations for over 35 years. One of my fundamental guiding principles is technology should be considered a subservient tool appropriately applied by your operational framework to support and execute business goals and objectives; not vice versa.Colleagues have consistently characterized my value as residing in several related areas. I possess both a strong technical and business background that offers a unique capability, bridging the all too common gap between business operations and the supporting IT operational framework. My combination of business and technical experience is also valuable in the facilitation of Agile cross-functional teams, which are essential to the professional design of an effective operational framework. These teams are necessary to accurately uncover and document the processes, procedures, and policies that must be mapped to the strategic goals and objectives that inform the business operational framework. These skills are also useful in facilitating the development of value propositions to management and stakeholders, as well as the development of the training requirements and content for the organization.I bring a breadth of experience and passion to every challenge with which I engage. Whether you have a complex business or technology issue, or even just a quick Agile question, please feel free to contact me at m••••••@itutilitycompany.com.

Experience

1. Chief Information Officer

   College Of Western Idaho

   Dec 2017 — Present · Treasure Valley, ID, US

   We are six years into an organization-wide adoption of an Agile-principled Business Operational Framework. The CWI Operational Framework uses Agile principles, such as transparency, visibility, value prioritization, self-directed teams, and adaptation to organizational initiatives based upon the measurable strategic value they deliver. We are building a flexible education institution capable of effectively responding to the inevitable, but unpredictable, changes in higher education. I know many still believe that Agile is solely for software development, but that is simply not the case. We have self-directed teams in Education & Student Services, Instruction, HR, Business Office, Facilities, Operations, Marketing, and of course IT. Each area prioritizes its own initiatives and works with independent backlogs which are reviewed in a regular Scrum of Scrums to discuss collaboration around impediments, dependencies, intersections of workflows, and general sharing of ideas. With all the work visible and ordered by institutional priority CWI has the information regarding the value and effort necessary for the institution to choose, not only what to do, but what not to do the entire organization focuses on the work that is delivering the highest value to CWI students.

Education

• Boise State University

  Music Performance

  1981 — 1983

• University of Phoenix

  MBA, Business

  2004 — 2006

• The Masters Program

  Masters, Organizational Development

  2007 — 2010

Skills

• Business Development
• Business Intelligence
• Cross-Functional Team Leadership
• Training
• Strategy
• Agile Methodologies
• Management
• Team Building
• Analysis
• Professional Services
• Information Technology
• Project Management
• Crm
• Itil
• Team Leadership
• IT Strategy
• Enterprise Software
• Enterprise Architecture
• System Evaluation
• Writing
• Software Documentation
• Sdlc
• Solution Architecture
• Networking
• IT Management
• Business Process
• Business Planning
• Operations Management
• Technical Writing
• Strategic Consulting
• Public Speaking
• Business Analysis
• Managed Services
• Pmp
• Leadership
• Consulting
• Business Process Improvement
• Start-Ups
• Requirements Analysis
• Project Planning